Contact

Thank you for getting in touch with LUMI Rugs! We’re here to help with all your questions, issues, and requests—whether you’re a customer, potential partner, or just want to share your thoughts.

📩 operations@lumirugs.com

You can reach out to us for: 

Customer Support & Returns: Order tracking, return & exchange help, product care tips, or fixing any issues with your antibacterial, easy-to-clean rug purchase.

Business Inquiries: Wholesale partnerships, bulk order requests, brand collaborations, or distributor opportunities for our artistic rug collections.

Feedback & Suggestions: Share product ideas, website experience feedback, or any tips to help us improve our rugs and service. Send your message to 

operations@lumirugs.com and our team will get back to you within 1-2 business days. We can’t wait to assist you!